I really question whether I will order thru Amazon again. Many condos and apartment provide a special lock that permits the carrier access, but if yours doesn’t provide the special lock or door access code you might be out of luck. Where's Waldo? We were home and I have 2 barking dogs. One time Amazon blacklisted and stopped giving us boxes to deliver, after Lasership delivers refused to deliver the big boxes. Reply. And if a powerhouse like Amazon is willing to cut corners and sacrifice customer satisfaction by using a less reliable delivery service, it is no question that less profitable companies would do the same. Verified Purchase. amazon needs to stop using lasership 30. A New York magazine article entitled "LaserShip, Amazon's New Shipping Partner, Might Be the Most Hated Company on the Internet" features a compilation video showing numerous such incidents at over a dozen different households, with packages ending up on porches, in front lawns, and on driveways." When reached for comment via email, Amazon referenced LaserShip’s statement and said they did not have anything additional to add. Our 60+ operational facilities and four sorting hubs are staffed by people who take pride in supporting you with consistent performance, and are excited to be a part of the newly-emerging and sophisticated logistics economy. John Abassian 4 Comments. 98%. Capturing delivery photos is intended to help customers see that their package was safely delivered and where. This is a small transportation company that has a lot to learn when it comes to respecting their contractors and being honest to their own employees. Add your voice! The package was never delivered. Good enough and will use again Hayes. Amazon apparently stopped using Lasership in my area. According to amazon, I should have it by thursday. That's the thing--in the long run, Amazon will only become a greater and greater threat to UPS. IN THE NEWS. Working for LaserShip. Amazon got numerous complaints from customers on the boxes not being delivered. One of the largest consumer sites online. Reply. Product or Service Mentioned: Lasership Delivery Service. The system Amazon is using through it’s contractor Lasership is familiar in that it is brutally disdainful of its workforce and leaves them, as with so much labor in America now, precarious in the extreme. Now my porch is apparently "safe" for all carriers so I am a happy Amazon … Related: Lasership - "Delivered" package never delivered It was marked delivered at the front door at 5:40 p.m. 106 reviews of LaserShip - CLOSED "I placed an order through Amazon on Saturday (Oct. 4) evening that was supposed to arrive on Tuesday (Oct. 7) of this week. I will not stop until something is done about this Co. and especially until Amazon drops their services or lack of!! You would think Amazon would do the same thing. Amazon: Stop Using Lasership! My package I ordered this morning with my prime membership has been sent by them. Unsatisfied customer. the Wow Collection: Six Amazing Books and a Puzzle: Handford, Martin, Handford, Martin: Amazon.sg: Books This is the first time that a carrier has lost my package. As a quickly-growing enterprise covering 22 states, we have millions of packages to deliver. COVID update: LaserShip has updated their hours and services. 487 reviews of LaserShip "I had an Amazon package delivered by Lasership recently (after the holidays). don't know if its an only u.s thing but i did see a video on how delivering for amazon works. Stop wasting everyone's time and money Amazon!! I got to admit that was one of the most terrifying moments I ever lived. Received Amazon email notification of Delivery Attempt from Lasership which was a lie! They all (FedEx, UPS, USPS, etc) make mistakes due to human factor, but Fedex's system is inherently broken. ... As others have said, they too are using Lasership! We are Prime members and ordered something with same-day delivery. these guys then try and deliver as fast as they can to try and get another route that same day. 6 Reviews (804) 414-2590 Website. The Lasership website tracker said this pack was ON the truck on Monday and scheduled to be delivered by 8:00pm... it never showed up. Update: this morning both Amazon and Lasership updated their tracking to say the package was delivered yesterday at 4pm and left at my front door. User923958 Send email : Mar 26, 2012 Amazon needs to stop using lasership. LaserShip’s business model relies on independent contractors to serve as couriers for the deliveries. If you see dozens of complaints about a certain company on ComplaintsBoard, walk away. can't imagine amazon being okay with drivers waiting until the next day to finish routes. Unfortunately, several of the items I ordered are no longer available. Apparently they pay poorly and don't screen their employees. 694 reviews for LaserShip, 1.2 stars: 'Claimed a packaged was delivered to our doorstep from Sephora. Amazon should stop using Lasership. Very happy with the service associated with the delivery of my package. Any 2-day stuff was being delivered by them for awhile, then it just completely stopped and it's back to UPS... Oddly, I did get one thing via USPS this week, which rarely happens. Amazon is still using Lasership, in case any one was wondering. Keisha De La Rosa signed recently Dave Keen signed recently Sign Petition. Unlike most things with Amazon though, my experience with this service has been pretty uniformly terrible. LaserShip® operates within the largest and fastest growing metro areas in the eastern United States. William Deschenes, a former Lasership manager, noted in his deposition that Amazon is now LaserShip's largest customer by any measure. Argh! The new delivery efforts will get Amazon closer to a holy grail of e-commerce: same-day shipping. Steve Schwartz Building #54 Cell: 516 238 5608 Order Online Tickets Tickets See Availability ... Amazon needs to stop using this unprofessional so called company. LaserShip 9006 Yellow Brick Rd Rosedale MD 21237. I just hope this won't happen to my console. It wasn't. !, my shipment of "Call of Duty" and "Battlefield 4" didn't even get to the carrier. Good enough and will use again Reply. Amazon isn't going to suddenly stop building its own end-to-end delivery infrastructure. Coincidentally this is my first experience with Lasership. 2017-05-23 09:49:43 Like it! Share for Success. Better Tracking Experience Brings Better Sales! No Credit Card required. As Im sure some of you have noticed, Amazon deliveries are now occasionally being fulfilled by their own delivery service which seems to basically be Amazon hiring local yokels to drop packages off (or at least thats been my experience). UPS and Fedex are more reliable and I never have issues getting packages from LLBean since they always use UPS. 1 1 comment Report abuse angakh2. Amazon has always been great, but they obviously let a lot of people down this time, including me. 5.0 out of 5 stars Great Card. Amazon should stop using Lasership. Lasership flat out lost my package - no attempted delivery. all these guys get offered certain routes with many packages. I don't think Lasership is a trust-worthy company and hope that online retailers such as Drugstore.com and Amazon.com will stop using them. 4 people found this helpful. 14 people have signed this petition. 1%. My paycheck dropped like a bag of rocks. Drivers with a passion for making life easier. This delivery person is an employee of Lasership a company whom Amazon is using more and more for … Lasership has not responded to my inquiry, other than sending an auto response. The photo will focus on the placement of the package. My shipping notification from Amazon said it would arrive on Monday (Oct. 6). They don't come in uniforms, throw your packages,wrong addresses. 2017-05-23 09:49:43 Like it! I gave it until Friday afternoon when I had a second to call. Menu & Reservations Make Reservations . Shame on Lasership … The Woburn location is truly a disgrace to Human kind, the management there is clueless and they abuse their contractors verbally and financially. Amazon should stop using them. Reviewed in the United States on March 16, 2012. The next video is starting stop. Amazon is testing its own delivery network for the final leg of a package's journey to consumers. Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints. Your USPS carrier probably does not have access into your building. Hayes. 14 people have signed. 2018-11-26 09:50:52 Very happy. I had to stop using Amazon a few years ago when UPS refused to leave packages at my building due to risk of theft - basically I would have to go pick my stuff up at a facility five miles away and I didn't have a car. Posting here your concerns means good exposure for your issues. This place is awful and Amazon needs to stop using them immediately. The tracking information stated my package was delivered at 8PM on a Thursday. We'll see. LaserShip Reviews . Helpful. Which is impossible and odd since both Amazon and Lasership said there was a delay in delivery. Placeholder text. If you’re a delivery professional, or someone who wants to start an independent business for a reliable income, LaserShip has exciting opportunities for you. Add your name now! This will be the last product I purchase from Amazon until they decide to stop using Lasership as a carrier. Share on Facebook. It’s a pattern we see with Amazon’s use of Integrity Staffing to fill their warehouses. SYLVIA. 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