- Top Field Service Solution Companies
List of op Field Service Solution Companies
Just now·6 min read
Field services talk over any work conducted at a customer site where your products are installed. For instance, within the enterprise IT, industrial equipment, and healthcare technology industries, field services involve managing the installation, maintenance, or repair of hardware or equipment installed “in the sector.
Field service organizations were one of the heavily hit sectors within the wake of the COVID-19 pandemic. Many field service organizations were forced to close up their operations and appearance as an alternative to supply customer service. However, every challenge brings a chance, and therefore the sector has embraced it with open arms. Organizations are increasingly trying to find other ways to supply their field services by leaning on leading-edge technologies. Today, the main target of field service organizations has shifted to predictive and proactive maintenance, and there’s plenty more emphasis on digital diagnosis, claims, and customer service. There’s also a swell in mobile applications and application programming interfaces (API) to boost service delivery.
Notably, automation is that the essential growth driver for field service organizations today. It enables service representatives to figure more productively and open up value-added selling opportunities. The arrival of cloud-based solutions has increased the accessibility to crucial customer information and inventory data, enabling service representatives to produce more personal and enhanced customer service. Such software platforms also offer various functions, including licensing history, customer interaction, technician scheduling, and far more.
Meanwhile, predictive maintenance is touted to be the long-term field service. Leveraging AI (AI), machine learning (ML), and data analytics will predict equipment failures before they happen. It enables appropriate preventative measures to avoid unpredictable loss and reduce maintenance costs.
While remote service isn’t a unique idea in field service, small or contact-less service has become the front and center of today’s sector. The advancements in AI augmented reality (AR) and the internet of things (IoT) enable this seamlessly. In situations where contact-less services are not possible, organizations evaluate the feasibility of sending equipment to the customer’s location and provide them a digital walk-through of the repair.
At this juncture, there are several field service solution providers available within the market that cater to the multiple needs of organizations. to assist them in choosing the answer provider that most closely fits their requirement, CIOReview has compiled a listing of the ten most promising field service solution providers. The enlisted companies are the frontrunners within the market that provide a large span of features. Besides, the magazine also comprises insights from thought leaders within the sector on the industry trends, best practices, recent innovations, and their advice for aspiring CIOs.
Top Field Service Solution Companies
CIOReview magazine features list of Top 10 Field Service Solution Companies - 2021. Top Field Service Solution…
Open Source Integrators provides open source business process consulting and improvements
Offers purpose-built automation technology stack that empowers businesses to achieve greater profitability and operational efficiency
Accruent is the world’s leading provider of intelligent solutions for the built environment –spanning real estate, integrated technology systems, and the physical and digital assets they connect
FieldAware’s field service hub simplifies field service management and puts the focus of our technology where it matters most — in the field. FieldAware is proud to have leaders who understand the future for our company, who challenge its employees to push for their best, and who have a heart for serving customers with authenticity
FieldEdge’s flagship products, FieldEdge and Electronic Service Control (ESC), are comprehensive service management solutions that enable home service contractor companies to easily manage customers, work, and finances. FieldEdge and ESC provide the tools and features growing and profitable service companies need for success. FieldEdge, formerly dESCO, is the leading provider of innovative service management software for the home services industry
MobiWork® is a leading provider of smartphone and cloud-based mobile workforce software solutions for any business with employees in the field such as field services, logistics, equipment management, field sales and field marketing organizations. MobiWork® award winning and innovative (5 US patents awarded) phone and cloud-based mobile workforce software solutions deliver increased productivity, cost savings, real time visibility, rich data capture and exchange, improved customer engagement and satisfaction. They are easy to use and provide the entire organization (employees in the field, office workforce & customers) with everything they need before, during and after each job
ServiceWorks digitally transforms the service industry. ServiceWorks simplifies jobs, dispatch, inventory, point of sale, real time tracking and accounting. ServiWorks offer a unified cloud based platform to run complete business operations. The company goal is to automate many of the everyday chores in business so business owners can focus on doing their job
ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming industries such as agriculture, construction, geospatial and transportation
Zinier’s low-code field service automation platform empowers field service organizations with the combined power of humans and technology to keep our world up and running. Powered by AI, Zinier transforms how teams coordinate and execute work, so they can solve problems faster, fix things before they break, and maintain an agile infrastructure that evolves with their needs. Enterprises around the world use Zinier to reach their full potential, delivering always-on service, while future-proofing for the unexpected
- Date of publication:
- Thu, 06/10/2021 - 20:03
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